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Data Entry Clerk

Location: Austin Region
Category: Administrative
Employment Type: Contract
Contact: hradmcadaus@addisongroup.com

  • Enter client information into the database
  • Conduct quality checks on completed work
  • Collaborate with the team to provide fast responses and updates
  • Compile and maintain all require customer order documentation and records
  • Attend to customers’ questions, complaints, and concerns immediately and facilitate satisfactory resolutions
  • Acknowledge and appropriately greet/assist every customer in a courteous, timely and efficient manner via phone, e-mail and fax communications.
  • Effectively present and discuss products and services of the company, and its vendors to current and prospective customers in a way that conveys an image of quality, integrity and superior understanding
  • Access and address needs and issues and/or concerns developed by any and all customers with specified department supervisor and Production management
  • Provide quotes for customers
  • Process customer Return Material Authorization (RMA)
  • Collect payment information
  • Process accounts payable

Requirements:

  • Data Entry Clerk must possess strong Microsoft Office skills (Word, Excel, Outlook)
  • Data Entry Clerk must be familiar with a variety of web-based programs and browsers