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Customer Service Representative

Location: Chicago Region
Category: Administrative
Employment Type: Contract To Hire
Contact: adminschad@addisongroup.com

Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for a Customer Service Representative to join their team. Please contact us today to discuss this opportunity!

Customer Service Representative $13/hr 

Location: Carol Stream 

Hours: 11am - 8pm

Responsibilities 

  • Effectively managing large incoming call volume
  • Identify and assess customer needs
  • Heavy communication via Freshdesk ticket and Chat
  • Resolving Customer disputes
  • Provide outstanding Customer Service
  • Troubleshooting

Require Education and Professional Experience

  • Strong problem solving skills with ability to develop new ideas and innovative solutions
  • Detail – oriented individual with great communications skill; oral and written
  • Enjoy working in a fast – paced environment
  • Work well with a team and individually
  • Great phone / typing etiquette skills
  • College degree preferred but not required