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Customer Service - Call Center

Location: Chicago Region
Category: Administrative
Employment Type: Contract To Hire
Contact: hradmcadchi@addisongroup.com

Our client is seeking strong Customer Service Representatives to join their call center team!   Full-time and part-time positions are available.  The call center has available shifts from 6am - 10pm including weekends.    

If you are looking for a great organization where you can grow your career this is a terrific opportunity for you!

Job Responsibilities:

  • Customer Service Representatives are responsible for developing relationships with customers to coordinate all aspects of service
  • Maintain client files and correspondence
  • Processing payments and adjustments
  • Enter and update information in a customized company database
  • Resolve customer issues as quickly as possible.  

Requirements

  • Proven experience thriving in a team oriented environment
  • High School diploma or GED is required
  • Excellent communication skills and a professional phone presentation
  • Must have a good proficiency in Microsoft Office including Excel
  • Data entry experience is strongly preferred

Why choose Addison Administrative & Human Resources?

  • Benefits: You are eligible for medical, dental, vision insurance benefits, and 401K
  • Permanent Employment: Many of our job openings lead to potential permanent employment
  • Connections: Addison Group has been in the Chicago market since 1999 - we have relationships with a broad range of companies in the Chicagoland area and can help you get connected.
  • Options: Our team works to identify great options that meet your requirements for location, company culture and salary.
  • Professional Development: You are provided with advice on the hiring process and also valuable insight on the best way to format your resume to attract the attention of hiring managers. 

Keywords: Data Entry, Customer Service, Call Center, Account Management.