Location: Chicago Region
Employment Type: Contract To Hire
Client Service Coordinator
Hours: 8am - 5pm
Systems That Are Used: (would be a plus if candidate has)
- CRM software
**Marketing in background is a plus**
• Maintaining lead database in CRM including leads searching, data cleaning, importing and reporting
• Coordinating the implementation of email marketing program, including write the content, edit marketing collaterals
• Enter and track and trace orders for customers
• Analyze inventory needs and stock levels
• Use internal systems (including QuickBooks, shared drive, CRM, status tracker for order management).
• Provide clients with order confirmations
• Notify clients of issues or changes and resolve complaints
• Provide shipping paperwork to internal employees.
• Coordinate with manufacturers and transportation brokers to deliver stock product to our warehouses.
• Answer phone and email inquiries thoroughly and with a sense of urgency.
• Setup new customer accounts and manufacturers.