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Location: Chicago Region
Employment Type: Contract To Hire
Hours: 7:30am - 4:30pm
Location: Downers Grove, IL
- 5 + years of Receptionist experience
- Proficient with MS Outlook and Excel
- Receive and welcome all visitors to reception
- Answer and transfer all calls
- Ensure customer inquiries are dealt with in accordance with service standards and within agreed response times.
- Pre-register all visitors. Issue all visitors and vendors with a visitor badge, or access card, ensuring their names and details are correctly spelled and logged into the visitor book or system.
- Issue access cards and keys as required
- Perform weekly and monthly audits of temporary access cards, employee access cards, and secured rooms.
- Coordinate booking of meeting rooms and hoteling space.
- Monitor helpdesk tickets and distribute to Facilities staff or building engineers as appropriate for completion; ensure timely action on requests, appropriate documentation is appended to tickets, and prompt closure of tickets.
- Administrative tasks and functions and special projects as requested by the client and Macro Manager