Find a Job: Results

Back to Results

Customer Service Representative

Location: Oklahoma City Region
Category: Administrative
Employment Type: Contract To Hire
Contact: okcofficejobs@addisongroup.com

A thriving Oklahoma City company is looking for a Customer Service Rep to join their team! If you enjoy talking to people and working for a great company, apply today!

Customer Service Representative

RESPONSIBILITIES:

  • Answer incoming telephone calls and emails in a timely, friendly, and professional manner
  • Handle and diligently follow-up on questions and concerns
  • Resolve issues to the satisfaction of the customer
  • Educate consumers on product information
  • Order Entry
  • Communicate with carriers to resolve shipping issues
  • Other administrative duties as required

QUALIFICATIONS:

  • Must be well organized and detail-oriented
  • Must be able to analyze situations and deduce best solution
  • Excellent written and oral communication skills 
  • Strong data entry skills and working knowledge of MS office applications
  • Self-motivated with ability to multitask
  • Able to work independently
  • Ability to work well under various stressful situations
  • Accountable and willing to take ownership of tasks
  • Ability to learn and adapt to new software / technology
  • Previous customer service experience preferable
  • Proven track record with the ability to deescalate issues
  • Punctual, patient, friendly, trustworthy, and strong team player

Why choose Addison Administrative & HR?

  • Pay: We negotiate high salaries using US Bureau of Labor Statistics
  • Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
  • Permanent Employment: Many of Addison’s Administrative job openings lead to potential permanent employment
  • Connections: You connect directly with hiring managers from renowned organizations
  • Options: You are presented multiple employment options near your home
  • Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation