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Customer Service Representative x2

Location: Chicago Region
Category: Healthcare
Employment Type: Contract To Hire
Contact: rachel.tracy@addisongroup.com

Do you want to impact patient lives by joining a successful healthcare company? If so, please contact us today to discuss this opportunity!

 

 

Customer Service Representative

Lombard, IL

 

Patient Customer Service Representative

 

Job Responsibilities

  • Provide superior high volume patient customer service in a fast paced environment
  • Patient Customer Service Representatives resolve patient inquiries and updates patient accounts
  • Patient Customer Service Representatives use Microsoft Office Word/Excel/Outlook, medical software, & type 40+WPM

 

Requirements

  • 1+ years patient, medical, or healthcare customer service experience
  • Patient Customer Service Representatives must have prior experience performing high volume patient customer service phone calls
  • Patient Customer Service Representatives must have prior experience updating patient accounts with registration, insurance, demographic, scheduling, and billing data
  • Patient Customer Service Representative must have high volume in person and phone patient customer service experience
  • Patient Customer Service Representatives must demonstrate proficiency with Microsoft Office Word/Excel/Outlook & electronic medical records (EMR) software
  • Patient Customer Service Representatives must demonstrate ability to type 40+WPM required (alphanumeric & 10-key typing)

 

Preferred Job Requirements

  • 9 months medical insurance customer service experience.
  • Experience working with dental inquiries, medical terminology, prescription drug protocol, Medicare, and union bargained benefits. 
  • Proven ability to learn quickly and adapt to change.
     

Why choose Addison Healthcare?

  • Pay: We negotiate high salaries using US Bureau of Labor Statistics
  • Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
  • Permanent Employment: The majority of Addison Healthcare job openings lead to potential permanent employment
  • Connections: You connect directly with hiring managers from renowned hospitals and physician groups
  • Options: You are presented multiple employment options near your home
  • Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation