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Benefits Analyst

Location: Philadelphia Region
Category: Human Resources
Employment Type: Direct Hire

A preferred Addison Group client is seeking a Benefits Analyst to join their team.  If you fit the description below, apply today!

Primary Responsibilities:

  • Provide guidance on benefit plan information to employees and dependents, including, but not limited to, new hire enrollment, open enrollment, continuation of coverage information, evidence applications, death claims and government required notices and compliance documents
  • Collects, analyze, and interpret employee benefits and financial information, accurately and with attention to detail
  • Aide in the monitoring and implementation of administrative procedures to ensure regulatory compliance
  • Analyzes data and reports to ensure proper plan administration and system accuracy including enrollment, eligibility, claims, etc. and researches, reports and respond to any discrepancies. Make sound recommendations based upon subject matter expertise
  • Collaborate with benefits team and partners with benefit vendors to identify root causes, find solutions and make recommendations to achieve customer expectations for resolution
  • Maintain a broad knowledge of firm policies, benefit plan documents and legal and regulatory updates as it relates to employee benefits and group health and welfare plans
  • Apply documented procedures, policies and other reference materials to accurately resolve employee inquiries
  • Liaise and maintain appropriate relationships with benefit vendor representatives, Benefits team members and internal resources as applicable
  • Evaluate enrollment reports and issues, performing appropriate troubleshooting actions.
  • Processes benefit plan enrollments and terminations in compliance with IRS section 125 guidelines and benefit plan documents
  • Manage the accurate and timely updates of all benefit-related premium adjustments in payroll and respond to payroll inquiries as it relates to benefits and retirement deductions; review and reconcile reports from payroll
  • Act as a subject matter expert in the management of benefit documents, workflows and employee inquiries as it relates to employee benefits, including group health plans, ancillary plans and retirement options
  • Take responsibility for other special projects and specific duties as assigned by management
  • As requested, complete special projects as requested by the Sr. Manager, Benefits


  • Bachelor’s degree required or a Degree in Business, Human Resources, or equivalent highly desired
  • 6-8 years of benefits experience in a partially automated benefits management environment and in a benefits customer service/support role
  • Proficiency in general Microsoft Office software, with intermediate to advanced level Excel skills.
  • Knowledge and experience in HRIS systems, specifically Ultipro, ADP/OBA and Work Day preferred
  • Knowledgeable in general benefits administration, including common state and federal regulations surrounding FMLA, HIPAA, PPACA (ACA), ERISA and IRS regulations
  • Demonstrated project management, organizational and time management skills to prioritize workloads and meet time-sensitive deadlines, while balancing multiple projects
  • Ability to work well under pressure, meet deadlines and deal with multiple and changing priorities
  • Strong analyzing and auditing skills
  • Excellent organizational skills with strong attention to detail
  • Superb written and verbal communication skills
  • Excellent customer service skills and executes a high level of confidentiality
  • Ability to identify and solve problems, using both internal and external resources
  • Unbiased judgment, sound discretion, and openness to the views of others
  • Ability to interact with people in a manner which shows sensitivity, tact, and professionalism
  • Must be highly motivated, a self-starter who is able to juggle multiple projects simultaneously and successfully, many with tight deadlines
  • Candidate must conduct him/herself professionally in appearance and actions; must set a positive example for all personnel
  • Adhere to and serve as a role model for the firm’s Client Service Standards
  • Dependable and flexible with the ability to work overtime as needed