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Technical Support Analyst
Location: Washington DC Region
Category: Information Technology
Employment Type: Contract
Our client in Alexandria, VA is looking for an eager IT Support Analyst to join there team for a four month temporary contract.
- Provide hands-on and remote support for Windows, MAC, Office 365 and network connectivity
- Efficiently respond to requests for technical assistance via Ticketing System, slack, email or in person. Customer Service is a must!
- Image and configuration of MAC and PC (JAMF, PXE)
- Support Conference Rooms and AV Equipment
- 3 Years of Desktop Support Experience
- Desire to improve in ones skill set and take initiative improving the team
- Excellent communication skills