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Solutions Architect/Team Lead

Location: Washington DC Region
Category: Information Technology
Employment Type: Direct Hire

The Solutions Architect is responsible for leading the creation and implementation of our IT initiatives for CRM team and Software. The successful candidate should bring experience that establishes credibility and maintain a presence / delivery that is confident and assured. The primary goal of our team members is to design, architect and implement the best possible technical solutions to our clients’ business requirements.


Primary Responsibilities:

  • Business requirements assessment and delivery of findings including key pain points, proposed solutions to meet business needs, and ROI where applicable
  • Discussing and proposing a full stack technical solution architecture that includes enterprise service integration points, systems of record, service APIs, infrastructure considerations, leveraging existing resources where applicable, future proof and scalability
  • Lead/mentor technology team in implementation of accepted technology architecture/design
  • Use knowledge of customer environments to help the CRM and Service teams better serve client goals
  • Work as part of a team to solve technical problems in varied environments
  • Multi­task, work in a demanding team environment, quickly problem-solve and be responsive



  • 8+ years professional experience
  • B.S. Computer Science, Software Engineering, MIS or equivalent work experience
  • Previous experience as a Solution Engineer and Architect focusing on design, implementation and operation of distributed applications
  • Strong understanding of SDLC 
  • General knowledge of related applications, relational database, and web technology
  • Application configuration experience using declarative designers/tools
  • Extensive programming experience in web based technologies
  • Workflow / BPM / integration experience
  • Past experience with one or more of the following CRM solutions: SalesForce, RightNOW, Microsoft, Siebel, Oracle on Demand, SAP, Pegasystems (PEGA)
  • Experience working with enterprise platforms such as .NET, J2EE architecture: Java, XML, JSP, HTML, and SQL
  • Experience with relational databases including Oracle and/or Microsoft SQL Server