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Helpdesk Support

Location: Washington DC Region
Category: Information Technology
Employment Type: Contract

HireStrategy is looking for a desktop support technician for a non-profit organization in Reston, Va. Great mission, great environment! This is a 6 month contract-to-hire opportunity. If you are interested, please send your most current resume to Lindsey at Thanks! 


Daily Responsibilities:

  • Setting up, creating profiles and moving users within Active Directory
  • Imaging computers
  • Troubleshooting computer hardware, network and stand-alone printers, laptops and scanners
  • Tests, maintains, and monitors computer programs and systems, including coordinating the installation of computer programs and systems.
  • Network administrator supporting client’s wired and wireless network infrastructure.
  • Evaluates and recommends new products, and maintains knowledge of emerging technologies
  • Trains staff in use and implementation of new services and technologies



  • 1-2 years of helpdesk/ desktop support experience
  • Bachelor’s Degree in Computer Science, Information Systems, or other related field
  • Windows 10
  • Office 365
  • Exchange
  • Active Directory
  • Mac/PC environment
  • Great customer service and communication