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Program Director

Location: Houston Region
Category: Information Technology
Employment Type: Direct Hire
Contact: itdadhou@addisongroup.com

RESPONSIBILITIES

  • SAP Industry Solution Utilities (ISU)
  • Develop and support the SAP (ISU) Functional team
  • Customer satisfaction, quality, efficiency, team member satisfaction
  • Effectively lead resources that are direct reports plus individuals who do not have direct reporting relationships either inside or outside IT
  • Effectively support and develop team members
  • Ensure application team's mission is aligned with overall IT mission
  • Position holder will be expected to successfully implement a wide array of projects including new business integrations, functional enhancements, and system upgrades
  • Understand implementation methodologies including traditional "waterfall" approaches such as System Development Life Cycle (SDLC) specifically Agile
  • Applicant is expected to be effective at processing general direction/suggestions and applying that to a given situation. Essentially the expectation is that they can deal with ambiguity and not deflect accountability

 

QUALIFICATIONS

  • Minimum 10 years relevant experience in Information Technology project management with roles that had clear accountability

Computer Skills

  • Proficient with Microsoft Office including PowerPoint, Excel, and Word
  • Awareness of Cyber Security protocols
  • Awareness of Wide Area Network (WAN) and Data Center architecture fundamentals
  • Understanding of Cloud Computing applications and the relevant business cases to make solution determinations
  • Knowledge of SAP ISU including Customer Relationship & Billing, Invoicing, Dunning, Device Management, Customer Service, Contract Accounts Receivables & Payables (FICA), Work Management a plus