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Support Tech

Location: Tulsa Region
Category: Information Technology
Employment Type: Direct Hire

Are you passionate about IT and customer service? We have the role for you with our client in Tulsa.  Your experience working with end users professionally, and being a customer service fanatic will make you successful in this career move. Apply to talk more about this direct hire opening



• Help customers over the phone and via Email
• Be able to setup new customers and devices
• Professionally communicate with customers of expected delivery times
• Accurately document Issues and tickets

•Be a customer service fanatic, be the customers champion with regards to issue resolution
• Be able to work on call as needed each moth and some weekends
• Ability to effectively communicate technical concepts to both technical and non-technical audiences 
•Aptitude for learning new technologies

•Energy industry experience extremely helpful, not required