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Customer Service Associate

Location: Chicago Region
Category: Administrative
Employment Type: Contract
Contact: hradmdadchi@addisongroup.com

Our client, a professional trade organization located in Chicago, is looking for a Customer Service Representative to join their team.  

Job Responsibilities

  • Responsible for developing relationships with customers to coordinate all aspects of service
  • Maintain client files, contracts and correspondence
  • Prepares invoicing and billing information
  • Enters and updates information in a customized company database
  • Responsible for interfacing with multiple departments to assure that project completion deadlines are met

Requirements

  • Customer Service Representative must have proven experience thriving in a team oriented environment
  • Minimum of two years office work experience including customer facing experience
  • Must have proficiency in Microsoft Office including Excel
  • Must possess excellent verbal and written communication skills

Why choose Addison Administrative & Human Resources?

  • Benefits: You are eligible for medical, dental, vision insurance benefits, and 401K
  • Permanent Employment: Many of our job openings lead to potential permanent employment
  • Connections: Addison Group has been in the Chicago market since 1999 - we have relationships with a broad range of companies in the Chicagoland area and can help you get connected.
  • Options: Our team works to identify great options that meet your requirements for location, company culture and salary.
  • Professional Development: You are provided with advice on the hiring process and also valuable insight on the best way to format your resume to attract the attention of hiring managers. 

Keywords: Data Entry, Customer Service, Sales Assistant, Account Management.

Other: Microsoft Office (Word, Excel, PowerPoint, Access), spreadsheets, database management, customer support, shipping and distribution, accounts payable, accounts receivable, invoices, inventory control.