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Patient Advocate Representative

Location: Oklahoma City Region
Category: Administrative
Employment Type: Contract To Hire
Contact: okcofficejobs@addisongroup.com

A growing Healthcare Company in North OKC is looking for a Patient Customer Service Rep to join their team! Apply today!

Purpose of Position:

Responsible for a variety of activities related to patient intake and care. This employee will be the liaison between their customers and clients and handle various needs. Duties include a number of things; take incoming calls and provide excellent customer service, checking balances, updating information into patient profiles (insurance, address, etc), service charges, and correspondence. Technical and software proficiency is required in order to be successful in this position. 

Position Duties:

  • Customer service
  • Taking payments and updating collections
  • Checking patient balances
  • Updating patient information (address, insurance information, demographics, etc)
  • Checking up on service charges
  • Turing all escalated calls over to upper management
  • Administrative and clerical duties as needed. (printing statements, faxing updated paperwork, making copies, etc)

Position Requirements: 

  • High level customer service skills
  • Good computer skills including accurate data entry and the ability to navigate through a database systems and other software's (Microsoft Office)
  • Ability to communicate detailed information correctly 
  • Ability to self-motivate, retail detail, and prioritize with minimal supervision
  • Ability to handle a fast paced and changing environment

Why choose Addison Administrative & HR?

  • Pay: We negotiate high salaries using US Bureau of Labor Statistics
  • Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
  • Permanent Employment: Many of Addison’s Administrative job openings lead to potential permanent employment
  • Connections: You connect directly with hiring managers from renowned organizations
  • Options: You are presented multiple employment options near your home
  • Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation