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Bilingual Assistant

Location: Denver Region
Category: Healthcare
Employment Type: Contract To Hire
Contact: HCCadDenver@addisonsearch.com

Bilingual Admin Assistant 

Requirements:

  • Researches, resolves and documents customer inquiries, concerns and issues.
  • Provides accurate information and education for all inquiries. 
  • Conducts outgoing calls to customers for follow-up 
  • Meets performance, quality and customer service standards, utilizes resource materials, policies and procedures, handouts, databases and training opportunities to insure accuracy
  • Bilingual in English and Spanish required
  • Minimum of 2 years customer service experience preferred.
  • Answers incoming calls with a high level of professionalism and providing accurate information to assist clients by demonstrating a customer-focused philosophy for all customers including, but not limited to, providers, members, potential members, state agencies and other internal and external customers. 
  • Experience with Colorado Medicaid preferred 
 

Why choose Addison Healthcare?

  • Pay: We negotiate high salaries for you using the US Bureau of Labor Statistics and you are eligible for bonuses
  • Benefits: You are eligible for medical, dental, vision insurance benefits AND 401K match
  • Permanent Employment: The majority of Addison Healthcare job openings lead to potential permanent employment
  • Connections: You are connected directly with hiring managers from hospitals, physician groups, and healthcare consulting companies
  • Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation
  • Urgency: Your level of urgency to find your next career matches our level of urgency