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Bilingual Patient Account Rep

Location: Dallas Region
Category:
Employment Type: Contract To Hire
Contact: debbie.taylor@addisongroup.com

Bilingual Patient Account Representative

Location: DFW, TX

Job Description:  The patient account representative will be responsible for speaking with patients regarding their out of pocket costs. This candidate must be able to explain patient's financial responsibility to them, set them up on payment plans, and take payment from patients. This person will also be responsible maintaining a high level of customer service over the phone.

  • 1+ years' experience speaking with patients over the phone regarding their accounts
  • Ability to read and explain EOBs
  • Understanding of insurance and how it works

Key Words: Patient account, financial counselor, patient advocate, soft collection, self pay, patient collection, payment arrangement, payment plan, EOB, patient finance