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Help Desk Technician

Location: Oklahoma City Region
Category: Information Technology
Employment Type: Direct Hire

Addison Group is looking for an entry level help desk technician. Our client is seeking 1-2 years of experience, the ability to be resourceful, and strong customer service skills. 

Position Responsibilities:

  • basic computer equipment set up (new workstation installation, monitors, keyboards, etc)
  • fielding phone calls and email tickets
  • ticketing system usage
  • troubleshooting
  • printer mapping
  • inventory
  • on call rotation

This individual will work hand in hand with the lead system administrator and have the opportunity to be continually learning.