Customer Service Representative

Aurora, CO


Apply Save

Type: Contract-to-Hire

Category: Administrative

Reference ID: 10055935

Shortcut: http://addisongroup.gosnaphop.com/qwpItV


Job Title: Customer Service Representative

Location: Aurora, CO

Assignment Type: Temp-to-Hire (with strong potential for conversion)

Industry: Manufacturing / Engineering Services

Pay: $19.00 – $21.50 /hour

Work schedule: Monday–Friday, 8:00 AM – 5:00 PM

Benefits: This position is eligible for medical, dental, vision, and 401(k).


About Our Client:

Addison Group is partnering with a well-established company in the Aurora area that is seeking a driven and detail-oriented Customer Service Representative. This is a great opportunity for someone who is passionate about delivering excellent service and looking to grow in a fast-paced, team-oriented environment.


Job Description:

The Customer Service Representative will play a key role in supporting internal and external customers by managing order processing, tracking shipments, and collaborating with vendors and departments to ensure smooth operations. This is a fully onsite role with long-term potential and early conversion opportunities.


Key Responsibilities:

  • Accurately enter and manage customer orders
  • Initiate welcome calls/emails to set expectations and confirm order details
  • Monitor order progress and proactively communicate updates to customers
  • Work with vendors to manage component sourcing, pricing, and delivery timelines
  • Handle part substitutions and address any issues that arise with product availability
  • Act as a liaison between departments to ensure timely and accurate fulfillment
  • Follow up with customers post-shipment to ensure satisfaction
  • Support the team with general administrative and customer support tasks
  • Maintain organized records and documentation throughout the order process

Qualifications:

  • 1+ year of customer service experience
  • Excellent communication and customer service skills
  • Strong attention to detail and ability to manage multiple tasks
  • Comfortable working in a fast-paced, high-volume setting

Additional Details:

  • Work Setting: 100% onsite



Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. 

  

#Admin1

  • Customer Service Officer

    Apex, NC

    Job Title: Customer Service Officer Industry: Manufacturing Location (City, State): Apex, NC Assignment Type: Direct Hire Pay: $65,000–$70,000 annually (flexibility up to $75,000 for highly qualified candidates) Work Schedule: Monday–Friday | 8:00 AM–5...

    Recommended

  • Customer Service Representative

    Buffalo Grove, IL

    Job Title: Customer Service Representative Location (city, state): Buffalo Grove, IL Industry: Manufacturing Pay: $22.00 - $25.00 / Hourly based on experience Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits. About O...

    Recommended

  • Customer Service Representative

    Austin, TX

    Job Title: Customer Service Representative Industry: Customer Support / Call Center Location (City, State): Austin, TX (Onsite) Compensation: $18 – $20 per hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Work Schedule:...

    Recommended

  • Customer Service Representative

    Schaumburg, IL

    Job Title: Customer Service Representative Location (city, state): Schaumburg, IL Industry: Packaging Pay: $26-28/hr Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client Addison Group is hiring a full cycle Cust...

    Recommended

  • Inside Sales Account Manager

    Rockwall, TX

    Job Title: Inside Sales Account Manager Location (City, State): Rockwall, TX Work Schedule: Monday - Friday, 8:00-5:00 CST Type of Employment: Direct Hire Salary: $50,000 - $65,000 / year Industry: Manufacturing Benefits: This position is eligible for ...

    Recommended

  • Customer Service Representative

    Nashville, TN

    Job Title: Customer Service Representative Industry: Distribution Location: Nashville, TN 37209 Assignment Type: Contract-to-Hire - 6 months Pay: $19.00 - $21.00 / Per Hour Work Schedule: Full-Time | Monday–Friday 7-4p or 7:30-4:30p Benefits: This posi...

    Recommended

  • Administrative Assistant

    Dallas, TX

    Job Title: Administrative Assistant Location: Dallas, TX Schedule: Monday–Friday | 8:00–4:00 or 8:30–4:30 (flexibility for occasional after-hours events required) Employment Type: Contract-to-Hire Pay Rate: $36.00–$43.00 per hour Industry: Education Be...

    Recommended

  • Customer Service Lead

    Pittsburgh, PA

    Customer Service Lead Location: Pittsburgh, PA 15205 (Robinson area — near the airport) Assignment Type: Full-Time, Long-Term Contract Compensation: $22 – $27 /hr Schedule: Monday–Friday, 8:00am – 4:00/5:00pm (some flexibility, OT eligible) Work Settin...

    Recommended

  • Payroll Manager

    Chantilly, VA

    Position Title: Payroll Manager Location: Chantilly, VA (Hybrid – 3 days onsite) Assignment Type: Permanent Hire Compensation: $85,000–$95,000 / Annually Work Schedule: Monday – Friday, 9:00 AM – 5:00 PM Benefits: This position is eligible for Medical,...

    Recommended

  • Customer Service Representative

    Dallas Metro Area, Texas

    Job Title: Customer Service Representative Location: Addison, TX (75001) 100% onsite Industry: Customer Service / Call Center Pay: $17.00 - $17.50 / Hourly Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: O...

    Recommended

  • Member Liaison

    Washington, DC

    Job Title: Member Liaison Industry: Professional Association / Membership Services Location (City, State): Washington, DC Assignment Type: Contract (approximately 6 months with potential for permanent hire) Pay: $20.00–$22.00/hour (depending on experie...

    Recommended

  • Human Resources Coordinator

    Denver Metro Area, Colorado

    Job Title: Human Resources Coordinator Location: Denver, CO (80202) Industry: Human Resources Pay: $25 - $30 per hour Benefits: Medical, dental, vision, and 401(k) Contract with potential for extension or conversion About Our Client Addison Group is pa...

    Recommended

  • AR Specialist

    Washington, DC

    Title: Senior Accounts Receivable Specialist Type: Contract Compensation: $30-33/hr Office Schedule: Hybrid Located: Arlington, VA Benefits: This position is eligible for medical, dental, vision, and 401k Position Overview The Senior Accounts Receivabl...

    Recommended

  • Sales Support Administrator

    Plymouth, MA

    Job Title: Sales Support Administrator Industry: Consumer Products / Retail Location (City, State): Plymouth, MA Assignment Type: Contract Pay: $20-$26/hour Work Schedule: Hybrid Schedule – Monday through Thursday onsite, Friday remote Monday-Friday, 8...

    Recommended

  • Operations-Inside Sales Administrator

    Tulsa, OK

    Job Title: Operations/Inside Sales Administrator Location: Tulsa, OK Work Schedule: M-F, 8 – 5 Type of Employment: Direct Hire Compensation: $50k-70k Industry: Manufacturing Benefits: Full Package Job Description: Addison Group is hiring on behalf of o...

    Recommended

  • Shipping Administrator

    West Chicago, IL

    Job Title: Shipping Administrator Location (city, state): West Chicago, IL Industry: Manufacturing Pay: $20.00 – $23.00 / Per Hour Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnerin...

    Recommended

  • Customer Service Representative | 12pm-9pm

    Itasca, IL

    Job Title: Customer Service Representative - 2nd Shift | 12pm-9pm, Sun-Thur Location (City, State): Itasca, IL Industry: Transportation / Logistics Pay: $23 - $24 / hour (based on experience) Benefits: This position is eligible for medical, dental, vis...

    Recommended

  • Receptionist

    District of Columbia

    Job Title: Receptionist Industry: Administrative / Customer Service / Office Operations Location: Washington, DC (Onsite) Assignment Type: Contract (2–4 months) Pay: $18–$21/hour (commensurate with experience) Work Schedule: Monday–Friday | Standard bu...

    Recommended

  • Receptionist and Sales Administrative Assistant

    Houston Metro Area, Texas

    Job Title: Receptionist/Sales Administrative Assistant Location: Houston, TX Pay: $24 -$26 / Hour Hours: 8:00-5:00-100% in the office Benefits: This position is eligible for medical, dental, vision, and 401(k). Our client is seeking a detail-oriented S...

    Recommended

  • Bilingual Patient Service Representative

    Wilmington, DE

    Job Title: Bilingual Patient Service Representative Location: Wilmington, DE Industry: Community Health / Healthcare Administration Pay: $15.00 – $17.00 / Hour (based on experience) Benefits: The position is eligible for medical, dental, vision, and 40...

    Recommended

  • Call Center Representative

    Virginia

    Job Title: Call Center Representative Industry: Financial Services / Professional Services / Call Center Location (city, state): Alexandria, VA (Onsite) Assignment Type: Contract | Approximately 2-3 months Pay: $18.00 - $21.00 per hour, commensurate wi...

    Recommended

  • Bilingual Call Center Manager

    Bedford, TX

    Job Title: Bilingual Call Center Manager Industry: Professional Services Location (City, State): Fort Worth, TX Assignment Type: Direct Hire Pay: $75,000–$90,000 annually + monthly performance bonus opportunity Work Schedule: Full-time | Monday–Friday ...

    Recommended

  • Customer Service Representative

    Orange County Metro Area, California

    Job Title: Customer Service Representative Location: Irvine, California Industry: Luxury Hospitality Pay: $23 - $27 / hour Benefits: This role is eligible for medical, dental and vision. Job Description: We are seeking a polished, customer-focused Cust...

    Recommended

  • Administrative Assistant

    Dallas Metro Area, Texas

    Job Title: Administrative Assistant Location: Dallas, TX Work Schedule: Monday – Friday, 8:00 AM – 5:00 PM Type of Employment: 6-Month Contract Compensation: $22.00 - $24.00 / Hourly Industry: Administrative Support Benefits: This position may be eligi...

    Recommended

  • Assistant Commercial Property Manager

    Ashburn, VA

    Job Title: Assistant Property Manager (Commercial Real Estate) Industry: Commercial Real Estate / Property Management Location (City, State): Ashburn, VA Assignment Type: Long-Term Contract with Potential for Permanent Employment Pay: $30.00–$32.00 per...

    Recommended

  • Customer Service Representative

    Virginia

    Job Title: Customer Service Representative Industry: Healthcare / Nonprofit Location (City, State): Remote (United States) Assignment Type: Long-term Contract Pay: $20/hour Work Schedule: Monday – Friday, 9:00 AM – 5:30 PM Benefits: This position is el...

    Recommended

  • Data Entry, Admin Assistant

    Gurnee, IL

    Job Title: Sales Account Manager Location: Remote (U.S.) – Any time zone, but EST time is preferred Industry: Aviation Salary: $80-100k (based on experience) Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client:...

    Recommended

  • Customer Service Manager

    Irving, TX

    Job Title: Customer Service Manager Location (City, State): Dallas, TX Work Schedule: M – F, 10:30 am – 7 pm Type of Employment: Direct Hire Compensation: $85,000 - $100,000 Industry: Professional Services Benefits: This position is eligible for a comp...

    Recommended

  • Procurement Administrator

    Victoria Metro Area, Texas

    Job Title: Procurement Administrator Location: Victoria, TX Industry: Construction Pay: $16 – $18 per hour Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client Addison Group is partnering with a respected constr...

    Recommended

  • Senior Accounts Receivable Specialist

    Cerritos, CA

    Position Title: Senior Accounts Receivable Specialist Location: Cerritos, CA (On-Site) Assignment Type: Permanent Hire Compensation: $28.00 - $31.00 per hour Work Schedule: Monday – Friday, 9:00 AM – 5:00 PM Benefits: This position is eligible for Medi...

    Recommended