Resident Services Coordinator
San Francisco, CA
Category: Administrative
Reference ID: 10063032
Shortcut: http://addisongroup.gosnaphop.com/S1Sc7U
Title: Resident Services Coordinator - Senior Living
Location: Mission District & South Park, San Francisco, CA
Pay: $27 - $29 / hour
Benefits: This role is eligible for medical, dental, vision and 401k.
Position Overview:
The Resident Services Coordinator (RSC) is responsible for providing support, advocacy, and case management services to residents in our client's buildings in the Mission District of San Francisco. This role involves offering safe, timely, and client-centered care, coordinating community programs and events, ensuring housing stability, and fostering community engagement to the senior populations in these buildings. The RSC will work closely with residents, property management, and local service providers to promote resident well-being, housing retention, and community involvement.
Key Responsibilities:
1. Provide Resident Support and Case Management:
- Offer client-centered care to residents, focusing on safety and timeliness.
- Manage case assignments, conduct intakes and assessments, and handle case closures.
- Develop individualized service plans, track residents’ progress, and make adjustments as needed.
- Connect residents with essential resources such as healthcare services, job training programs, social benefits, and other supportive services.
2. Coordinate Services and Programs:
- Organize educational workshops, community events, and life skills training sessions tailored to resident needs.
- Recruit and manage volunteers to support programs and services.
- Work with residents to develop leadership roles and foster a sense of community involvement.
- Schedule and oversee the use of community spaces for resident activities and events.
- Support fundraising efforts to enhance community programs and services.
3. Ensure Housing Stability and Advocacy:
- Assist residents with housing retention by addressing lease violations and coordinating with property management.
- Conduct wellness checks and provide support to resolve conflicts between residents.
- Offer guidance on housing-related issues, such as lease agreements and rental obligations.
- Provide advocacy for residents to access benefits and other supportive services related to housing stability.
4. Facilitate Community Engagement and Resource Access:
- Maintain relationships with government agencies, community service providers, and other organizations to expand resource access for residents.
- Inform residents of available community resources, such as public benefits, rental assistance, and social services.
- Organize community displays, distribute informational materials, and conduct outreach activities to keep residents informed.
5. Administrative and Reporting Responsibilities:
- Maintain accurate and confidential records of resident interactions, case notes, and progress.
- Complete required reports, grant documentation, and other administrative tasks in a timely manner.
- Create outreach materials to promote services, programs, and events within the community.
- Ensure compliance with professional standards, program regulations, and grant requirements.
- Continuously evaluate and adjust services based on resident feedback and evolving needs.
Qualifications:
- Bachelor’s degree in sociology, human services, or a related field; equivalent experience will be considered.
- Experience in case management, community services, or a related role, preferably in an affordable housing or social services setting.
- Strong understanding of community resources, public benefits, and housing stability services.
- Excellent organizational, communication, and problem-solving skills.
- Ability to work independently and collaboratively with diverse populations.
- Proficiency in Microsoft Office Suite and experience with case management software is preferred.
- Bilingual skills (Spanish/English) or (Cantonese/ English) are highly desirable.
Job Title: HR Specialist (Immigration & Mobility)
Location (city, state): Alameda, CA (Fully Onsite)
Industry: Human Resources / Corporate Services
Pay: $30-$37 / hour
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About our client:
Addison Group is supporting a well-established organization seeking an experienced HR professional to oversee key programs related to immigration, mobility, and employee support initiatives. This is a great opportunity for someone who thrives in a structured environment and enjoys managing specialized HR processes.
Job Description:
This role focuses on coordinating and improving HR programs—including immigration, mobility, and internal employee support initiatives—while ensuring compliance, smooth operations, and alignment with organizational goals.
Key Responsibilities:
- Support daily HR operations and ensure smooth administrative workflow
- Apply HR guidelines consistently when assisting with employee-related matters
- Review, update, and maintain accurate employee records to meet compliance requirements
- Oversee mobility processes related to employee relocations and internal transfers
- Advise managers and staff on mobility guidelines and support related inquiries
- Facilitate immigration processes, documentation, and work authorization requests
- Serve as the main liaison with legal partners, government entities, and third-party vendors
- Manage relocation packages and assist employees with any escalated concerns
- Stay current on relevant regulations and policies impacting immigration and mobility programs
Qualifications:
- 5–8 years of HR experience with hands-on exposure to immigration and/or mobility programs
- Strong organizational skills with the ability to manage both independent work and team leadership
- Comfortable operating in a fast-changing environment and navigating ambiguity
- Advanced proficiency with Microsoft Office Suite, particularly Excel
- Excellent communication and relationship-building skills across all levels of an organization
- High attention to detail, strong follow-through, and ability to research and synthesize information
Additional Details:
- Schedule: Monday–Friday, 8:00 AM – 5:00 PM (40 hours per week)
- Duration: Contract role running from ASAP through May 1st, 2026
- Fully onsite
Perks:
- Work with a collaborative HR team
- Gain experience in specialized immigration and mobility programs
- Ability to make a direct impact on process improvements and employee experience
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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