Bilingual Patient Account Representative

Allentown, PA


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Type: Contract-to-Hire

Category: Healthcare

Reference ID: 10084340

Shortcut: http://addisongroup.gosnaphop.com/EcbfeM


Bilingual Patient Account Representative

Location: Allentown, PA

Schedule: Monday–Friday, 8:00 AM – 4:30 PM

Pay Rate: $17–$20/hour

Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits.


Job Overview

Addison Group is partnering with a healthcare organization in Allentown, PA seeking a Bilingual Patient Account Representative. This individual will assist patients with Medicaid eligibility, insurance benefits, financial counseling, and medical assistance applications.


Responsibilities

  • Assist patients with Medicaid and medical assistance applications.
  • Provide financial counseling related to medical bills, insurance coverage, and payment options.
  • Educate patients on available financial assistance programs and resources.
  • Communicate with patients, clinical staff, social workers, and insurance companies.
  • Maintain accurate patient documentation and records.
  • Travel to local healthcare facilities as needed (mileage reimbursed).

Requirements

  • Bilingual in English and Spanish required.
  • High school diploma or GED required.
  • Healthcare, patient access, medical billing, or insurance experience preferred.
  • Familiarity with Medicaid eligibility or financial assistance programs is a plus.
  • Strong communication, organizational, and customer service skills.
  • Proficiency in Microsoft Office.
  • Valid driver's license and reliable transportation required.


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