Customer Service Representative
Elgin, IL
Category: Administrative
Reference ID: 10077228
Shortcut: http://addisongroup.gosnaphop.com/hnrhkd
Job Title: Customer Service Representative
Location (city, state): Elgin, IL
Industry: Packaging & Manufacturing
Pay: $20.00 – $22.00 / Hour (based on experience)
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About Our Client:
Addison Group is partnering with a well-established, family-owned manufacturing organization that specializes in custom packaging solutions. This company is known for its supportive culture, long-tenured leadership team, and strong commitment to training and employee development.
Job Description:
This role supports a busy customer service and sales team by handling order processing, quoting, and inventory coordination. You’ll work closely with internal teams, vendors, and limited customer interaction while ensuring accuracy and timely execution across all orders. The position offers hands-on training and exposure to multiple areas of the business, including operations and light accounting support.
Key Responsibilities:
- Process customer orders and prepare accurate quotes using internal systems (SAGE preferred)
- Support inventory tracking and coordinate closely with fulfillment to ensure timely deliveries
- Communicate with vendors and internal teams regarding order status, pricing, and availability
- Assist sales representatives by responding to requests and maintaining order updates
- Support basic accounting functions such as invoicing, cash receipts, and related administrative tasks
- Ensure data accuracy and timely entry across all systems
Qualifications:
- 1–3 years of customer service or administrative experience
- Comfortable working in a small, fast-paced office environment
- Proficiency in Microsoft Office Suite; SAGE experience strongly preferred
- Strong communication skills and attention to detail
- Ability to manage multiple priorities and support a team-based environment
Job Summary:
This position is responsible for supporting & assisting our sales team in processing orders, inventory management, and vendor quotes to support our customer needs (working with SAGE Software).
Responsibilities:
- Assist the sales team by responding to customer requests, providing product information, preparing quotes, and ensuring timely follow-up
- Manage inventory levels and partner with fulfillment to coordinate customer orders, monitor availability, and resolve issues
- Serve as a point of contact for vendors, customers, and internal departments regarding order updates and timelines
- Accurately process customer orders and maintain quote and order information in company systems
- Support accounting functions including invoicing, cash receipts, payment processing, and reconciliations as needed
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
#Admin2
-
Customer Service Representative
Schaumburg, IL
Job Title: Customer Service Representative Location (city, state): Schaumburg, IL Industry: Packaging Pay: $26-28/hr Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client Addison Group is hiring a full cycle Cust...
Recommended
-
Customer Service Representative
Aurora, CO
Job Title: Customer Service Representative Location: Aurora, CO Assignment Type: Temp-to-Hire (with strong potential for conversion) Industry: Manufacturing / Engineering Services Pay: $19.00 – $21.50 /hour Work schedule: Monday–Friday, 8:00 AM – 5:00 ...
Recommended
-
Inside Sales Account Manager
Rockwall, TX
Job Title: Inside Sales Account Manager Location (City, State): Rockwall, TX Work Schedule: Monday - Friday, 8:00-5:00 CST Type of Employment: Direct Hire Salary: $50,000 - $65,000 / year Industry: Manufacturing Benefits: This position is eligible for ...
Recommended
-
Bilingual Customer Service Representative
Centennial, CO
Job Title: Bilingual Customer Service Representative Location: Centennial, CO Industry: Manufacturing Pay: $23 - $25 / hr Benefits: This position is eligible for Medical, Dental, Vision, 401K benefits. 3+ Month Contract About Our Client: Addison Group ...
Recommended
-
Customer Account Specialist
Charlotte-Gastonia-Rock Hill Metro Area, North Carolina
Job Title: Customer Account Specialist Industry: Manufacturing / Distribution / Consumer Products Location: Charlotte, NC Assignment Type: Direct Hire | Full-Time Pay: $55000 - $60000 / Year Work Schedule: Monday - Friday | Standard Business Hours Bene...
Recommended
-
Operations-Inside Sales Administrator
Tulsa, OK
Job Title: Operations/Inside Sales Administrator Location: Tulsa, OK Work Schedule: M-F, 8 – 5 Type of Employment: Direct Hire Compensation: $50k-70k Industry: Manufacturing Benefits: Full Package Job Description: Addison Group is hiring on behalf of o...
Recommended
-
Procurement Specialist
Houston, TX
Job Title: Procurement Specialist Industry: Nonprofit Location (City, State): Houston, TX Assignment Type: Contract Pay: $23.00-$25.50 / DOE Work Schedule: Monday–Friday 8:00am-5:00pm Benefits: This position is eligible for medical, dental, vision, and...
Recommended
-
Data Entry, Admin Assistant
Gurnee, IL
Job Title: Data Entry / Administrative Assistant - REMOTE Location (city, state): Gurnee, IL Industry: Aviation / Aerospace Pay: $25-30/hour (based on experience) Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Cl...
Recommended
-
Customer Service Liaison
Carol Stream, IL
Job Title: Customer Service Liaison Location (city, state): Carol Stream, IL (100% on-site) Industry: Food / Consumer Goods Pay: $20.00 -$22.00 / Hour (based on experience) Benefits: This position is eligible for medical, dental, vision, and 401(k). Ab...
Recommended
-
International Logistics Specialist
Northbrook, IL
Job Title: International Logistics Specialist Location (City, State): Hybrid (3 days onsite / 2 days remote) Industry: Manufacturing Pay: $27 – $32 / hour (based on experience) Benefits: This position is eligible for medical, dental, vision, and 401(k)...
Recommended
-
Administrative Assistant
Dallas, TX
Job Title: Administrative Assistant Location: Dallas, TX Schedule: Monday–Friday | 8:00–4:00 or 8:30–4:30 (flexibility for occasional after-hours events required) Employment Type: Contract-to-Hire Pay Rate: $36.00–$43.00 per hour Industry: Education Be...
Recommended
-
Customer Service Specialist
Deer Park, IL
Job Title: Customer Service Specialist Location: Deer Park, IL (fully onsite) Industry: Medical Equipment Pay: $24 - $26 / Hourly Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits. About Our Client: Our client is a Gl...
Recommended
-
Inside Sales Manager
Rockwall, TX
Job Title: Inside Sales Manager Location (City, State): Rockwall, TX Work Schedule: Monday – Friday, 8:00 AM – 5:00 PM Type of Employment: Direct Hire Compensation: $100,000 – $120,000 annually, plus bonus opportunity Industry: Manufacturing Benefits: ...
Recommended
-
Dispatcher Call Center Agent
Dallas, TX
Job Title: Dispatcher / Call Center Agent Location: Dallas, TX Work Schedule: 10-hour shifts, 40-hour week Type of Employment: Contract to Hire Compensation: $21 - $23 / Hour Industry: Energy / Gas Benefits: This position is eligible for medical, denta...
Recommended
-
Receptionist
Austin, TX
Position Title: Receptionist (Temporary) Location: Northwest Austin, TX Schedule: Monday – Friday | 8:00 AM – 5:00 PM Pay: $20.00 / Hour Position Type: Temporary (2-3 Month Assignment) Start Date: ASAP Benefits: This position is eligible for medical, d...
Recommended
-
Shipping Administrator
West Chicago, IL
Job Title: Shipping Administrator Location (city, state): West Chicago, IL Industry: Manufacturing Pay: $20–$23/hour Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnering with a stabl...
Recommended
-
Customer Service Representative
Virginia
Job Title: Customer Service Representative Industry: Real Estate / Call Center / Home Services Location: Alexandria, VA (100% on site) Assignment Type: Contract (~6 months) Pay: $18-22/hour (commensurate with experience) Work Schedule: Monday–Friday | ...
Recommended
-
Customer Service Representative
Austin, TX
Job Title: Customer Service Representative Industry: Customer Support / Call Center Location (City, State): Austin, TX (Onsite) Compensation: $18 – $20 per hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Work Schedule:...
Recommended
-
Customer Service Representative
Dallas Metro Area, Texas
Job Title: Customer Service Representative Location: Addison, TX (75001) 100% onsite Industry: Customer Service / Call Center Pay: $17.00 - $17.50 / Hourly Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: O...
Recommended
-
Office Manager
Columbia, MD
Job Title: Office Manager Location: Columbia, MD Industry: Construction / Real Estate Type: Contract (4-5 month contract) Pay: $26 - 28/ Hour (depending on experience) Work Schedule: Monday-Friday 8am-5pm Benefits: This position is eligible for medical...
Recommended
-
Office Coordinator - Bilingual
Chicago, IL
Job Title: Office Coordinator - Bilingual Location: Chicago, IL – Near Midway Industry: Manufacturing Compensation: $45000 – $60000 / Year Work Schedule: 100% onsite | Monday–Thursday: 9-hour workdays | Friday: 4-hour workday Benefits: This position is...
Recommended
-
Receptionist
Fort Worth, TX
Job Title: Receptionist Industry: Oil & Gas Location (city, state): Fort Worth, TX Assignment Type: Direct Hire | Full Time | Onsite Pay: $20.00 to $25.00 per hour Work Schedule: Monday through Friday, 8:00 AM to 5:00 PM Benefits: This position is eli...
Recommended
-
Personal Assistant
Minneapolis, MN
Job Title: Personal Assistant Location: Edina, MN Compensation: $90,000 - $110,000 / Year Benefits: This position is eligible for medical, basic life and AD&D insurance, short term and long term disability, and paid time off. About our client: A privat...
Recommended
-
Assistant Property Manager
Plano, TX
Job Title: Assistant Property Manager Location: Plano, TX Work Schedule: Monday – Friday, standard business hours Type of Employment: Direct Hire Compensation: $65000 – $75000 / Year Industry: Commercial Real Estate / Property Management Benefits: This...
Recommended
-
Customer Service Representative
Waco, TX
Job Title: Customer Service Representative Location: Waco, TX Work Schedule: M-F, 7:30 – 4:30 Type of Employment: Contract Compensation: $17 - $18.50 / Hour Industry: Professional Service Benefits: This position is eligible for medical, dental, vision ...
Recommended
-
Procurement Admin
Willowbrook, IL
Job Title: Procurement Admin Location: Willowbrook, IL Industry: Manufacturing Pay: $45,000–$55,000 annually (based on experience) Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnerin...
Recommended
-
Receptionist
District of Columbia
Job Title: Receptionist Industry: Administrative / Customer Service / Office Operations Location: Washington, DC (Onsite) Assignment Type: Contract (2–4 months) Pay: $18–$21/hour (commensurate with experience) Work Schedule: Monday–Friday | Standard bu...
Recommended
-
Claims Representative
Austin, TX
Claims Representative Location: Austin, TX | Hybrid After Training (2 days onsite per week) Schedule: Monday-Friday, 8AM-5PM Pay: $21/hr Employment Type: Contract-to-Hire Industry: Insurance Benefits: This position is eligible for Medical, Dental, Visi...
Recommended
-
Client Relations Analyst (Customer Support)
Washington, DC
Job Title: Client Relations Analyst Industry: Renewable Energy / Clean Energy Location (City, State): Washington, DC (Hybrid) | Remote candidates will also be considered Assignment Type: Contract (3+ months, with potential extension based on business n...
Recommended
-
PART TIME Admin Assistant
Chicago, IL
Job Title: Administrative Assistant (Part-Time) Location (city, state): Rosemont, IL (Hybrid – 3 days onsite Mon–Wed) Industry: Nonprofit Pay: $22–$24/hr (based on experience) Benefits: This position is eligible for medical, dental, vision, and 401(k)....
Recommended