We are Here for YOU!
Looking for a trusted partner dedicated to driving results, or more insight into what Addison Group brands can provide? You have come to the right place.
No matter the need, our brands have a solution, no matter the project size, we are dedicated to your success.
Need Verification of Employment or References?
SCCM Engineer
Houston, TX
Category: Information Technology
Salary: 115,000.00
Reference ID: 10022971
Shortcut: http://addisongroup.gosnaphop.com/76REhH
RESPONSIBILITIES
Advanced End User System Support
· Provides support for incidents and problems escalated from our tier 1 and tier 2 support teams with a particular focus on PC hardware, operating systems, peripherals, IoT, and other issues.
· Support endpoint security function
· Processes incoming tickets in a timely manner to ensure customers are taken care of in an appropriate time frame.
· Document root cause of issues and create knowledge base articles so the 1st and 2nd tier support teams can resolve at first contact.
System Administration and Engineering
· Provides expert advice, support, and guidance for desktop engineering projects and day to day operations for the company’s business critical desktop hardware and software. Provides expertise in operating system performance monitoring, analysis, and tuning.
· Develops North American IT strategy for PC hardware, operating systems and other devices including security, IoT, and others.
· Maintains, upgrades, and troubleshoots the desktop and operating system platforms as well as other devices critical to the success of the Company.
· Manage private hosted or public cloud desktops in virtual desktop platforms (VDI) including Citrix Virtual Desktop, Hyper-V, and Microsoft Azure.
· Assists with global patching and vulnerability management efforts.
· Writes, tests, validates, and installs packages for software upgrades/patches.
· Prepares functional requirements and specifications for hardware acquisitions.
· Manages complex projects while following change management procedures and ITIL best practices. Develops timelines, flow charts, activity logs, schedules and facilitates recurring team meetings, writes business requirements, may write software test scripts and guide testers as well as drafts communications and job aids.
· Self manages workload-negotiating deadlines to meet expectations. Takes the initiative to discuss assignments, expectations, priorities and deadlines as well as seek guidance and coaching from manager. Adjusts quickly to new work structures, processes, requirements or cultures.
· Completes complex and unique assignments independently. Applies experience and knowledge of industry, company, policies, and regulations to resolve or recommend solutions. Discusses escalated issue recommendations with manager. Ensures compliance with local, state, and federal regulations.
· Recommends efficiencies to team and manager. Documents work as part of deliverables, resulting in high quality materials for internal and external usage. Writes standard operating procedures (SOP) and develops job aids. May train colleagues on department procedures and standards.
MINIMUM Requirements
Education
· Associate’s degree in Computer Science or a related discipline preferred
Experience
· At least twelve (12) years’ Microsoft operating systems and desktop hardware experience with increasing responsibilities
· Expert knowledge of Microsoft desktop operating systems (Windows 10 and 11) and PC hardware architecture (HP and/or Lenovo preferred)
· Expert knowledge of typical desktop applications and application packaging, (i.e., MS Office suite and Office 365, Endpoint Security (Crowdstrike preferred), PAM or EPM tools (CyberArk preferred), Remote Access Platforms (Palo Alto Global Protect), etc.)
· Expert knowledge of typical Server applications and services, (i.e., SCCM, SQL, Active Directory, WSUS, IIS, GPOs, etc.)
· Expert knowledge of desktop architecture build methodologies
· Expert knowledge of systems automation tools including PowerShell and VB scripting
· Good understanding of other IT disciplines, (i.e., Telecom, Datacom, Messaging, Server operations, etc.)
-
SNOC Engineer II
Pittsburgh, PA
Job Title: SNOC Engineer II Office Location: Onsite Location: Pittsburgh, PA Salary: $85000 — $100000 Education/Experience · Bachelor’s degree from an accredited college or university in Computer Science, Information Systems, or related field. An equiv...
Recommended
-
Desktop Support Technician
,
Desktop Support Technician Location: Oklahoma City, OK Salary: Up to $55,000 depending on experience Job Summary: Responsibilities: - Provide technical assistance and support for desktop computers, laptops, mobile devices, printers, software, and assoc...
Recommended
-
IT Director
,
IT Director Summer, WA Direct Hire/Full Time $170K-$190K plus bonus Job Description: About the job The Director of IT is responsible for the overall leadership of information technology, tools and processes to include corporate and field locations. Thi...
Recommended
-
Help Desk Technician
Millwood, VA
Position: Help Desk Technician Location: District of Columbia - 5 Days Onsite Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for a Help Desk Technician to join their team. Please...
Recommended
-
IT Support Analyst
,
IT Support Analyst Office Status: On Site Everyday Location: Houma, LA About the Role: Perform on-site analysis, diagnosis, and resolution of desktop problems for end users, and recommend and implement corrective solutions, including on-site and remote...
Recommended
-
Sr. Network Security Engineer
Alameda, CA
Sr. Network Security Engineer Alameda, CA $200-215K Base Must be onsite 3X week Client will transfer a Visa with 1 year or more remaining. Job Description: The Sr. Network Security Engineer will be a member of the Information Security & Compliance team...
Recommended
-
Chief Enterprise Architect CEA
Austin, TX
Chief Enterprise Architect Direct Hire/Full Time Austin, TX $180K-$190K The Chief Enterprise Architect (CEA) is responsible for the organization's overall Enterprise Architecture. This role is typically engaged as the highest-level technology expert ac...
Recommended
-
AV Network Administrator
,
Position :AV Network Administrator Location: 100% Remote - (Must be able to drive to Wheaton, MD) Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for a AV Network Administrator to...
Recommended
-
Senior Missile Engineer
Warner Robins, GA
Role: Senior Missile Engineer Location: Warner Robins, GA Pay Rate Range: $48-$52/hour Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for a Senior Missile Engineer to join their ...
Recommended
-
Senior TDL Engineer
Warner Robins, GA
Role: Senior TDL Engineer Location: Warner Robins, GA Pay Rate Range: $55-$65/hour Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for a Senior TDL Engineer to join their team. Pl...
Recommended
-
Senior Sensors Engineer
Warner Robins, GA
Role: Senior Sensors Engineer Location: Warner Robins, GA Pay Rate Range: $55-$60/hour Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for a Senior Sensors Engineer to join their ...
Recommended
-
Senior GPS Engineer
Warner Robins, GA
Role: Senior GPS Engineer Location: Warner Robins, GA Pay Rate Range: $64-$69/hour Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for a Senior GPS Engineer to join their team. Pl...
Recommended
-
Mech Product Senior Systems Engineer
Austin, TX
Senior Systems Engineer Summary: In this role, you will be responsible for the design, development, and optimization of fluid systems within gas turbine engines, ensuring their reliability, efficiency, and performance. Our ideal candidate will have at ...
Recommended
-
Mech Project Senior Project Manager
Austin, TX
Senior Project Manager Summary: In this role, you will be responsible for technical, schedule, and cost performance of complex projects in accordance with contract requirements. The Senior Project Manager drives project teams to successfully meet these...
Recommended
-
Senior Cloud Security Engineer
Alameda, CA
Senior Cloud Security Engineer Alameda, CA $200K-$220K/year Visa Transfer for those that have 1 year or more remaining on an H1B Visa Job Description: The Senior Cloud Security Engineer will be a member of the Information Security & Compliance team. Th...
Recommended