We are Here for YOU!
Looking for a trusted partner dedicated to driving results, or more insight into what Addison Group brands can provide? You have come to the right place.
No matter the need, our brands have a solution, no matter the project size, we are dedicated to your success.
Need Verification of Employment or References?
French Bilingual Customer Service Representative
Morton Grove, IL
Category: Administrative
Salary: 46,000.00
Reference ID: 10022771
Shortcut: http://addisongroup.gosnaphop.com/aRTEmk
We are seeking a French Bilingual Customer Service Representative for our retail services client on a direct hire basis. The position offers a competitive pay range of $21-23/hr with an 8-hour schedule between 7am-7pm, Monday to Friday. Business casual attire is required, and the ideal candidate will be available to start ASAP, with a 2-week notice period being acceptable.
Required Experience:
- 2+ years in a customer service-oriented role (direct customer interaction, troubleshooting, etc.)
- High School Degree required, Bachelor's preferred
- MS Office, tech-savvy
- Bilingual in French and English - written and spoken
- AS400 ERP, MS Dynamics CRM
Job Summary:
The Customer Service Representative (CSR) is accountable for maintaining assigned accounts and delivering exceptional client service to both internal and external contacts. Focused on troubleshooting inquiries related to orders, backorders, ETA’s, and tracking, the CSR ensures complete resolution of every inquiry. Acting as a liaison to other departments such as Sales Operations Specialist (SOS) and Warehouse Ops, the CSR plays a pivotal role in daily operational activities.
Responsibilities:
- Investigate and resolve customer problems and complaints efficiently
- Handle inquiries from initiation to resolution via phone or email as the dedicated CSR Agent
- Provide timely responses to all client inquiries, aiming for same-day resolution
- Ensure client satisfaction by promptly resolving issues or escalating as necessary
- Communicate regularly with clients, providing updates until issues are resolved
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EOO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disabillity, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
-
Bilingual French Operator
Murfreesboro, TN
Role: Bilingual French Operator Location: Murfreesboro, TN Pay Rate Range: $18.75 Internal Job ID: 10022935 Are you looking for a growth opportunity with a reputable company with a positive work environment? Our client is looking for an Bilingual Frenc...
Recommended
-
Customer Service Representative II
Centennial, CO
Title: Customer Service Representative III Location: Centennial, CO 80111 Pay: $28-32 / hour We are hiring for an experienced Customer Service Representative for one of our clients in the Manufacturing industry. This role requires several years of expe...
Recommended
-
Bilingual Customer Service Representative
,
Addison Group's client is searching for a bilingual (English/Spanish) Customer Service Representative for their Mclean, VA office. This role is a temp-to-perm and requires 4+ years of recent experience. This position is in-office to start with hybrid f...
Recommended
-
Client Services Operations Representative
Chicago, IL
Job Title: Client Services Operations Representative - Bilingual, Spanish Location: Chicago, Illinois Industry: Non-Profit, Organization Management Pay $24.00 - $27.00 per hour About Our Client: Our client, a prominent non-profit organization in Chicag...
Recommended
-
Customer Service Representative
Rockville, MD
Role: Customer Service Representative Location: Rockville, MD Pay Rate Range: $17/Hour & up to $21/Hour upon conversion Internal Job ID: 520031 Our Client in Rockville, MD is seeking a Customer Service Representative to join their team! The role of the...
Recommended
-
Customer Service Representative
Franklin Park, IL
Customer Service Representative - DIRECT HIRE- Franklin Park, IL Our client is currently seeking a Customer Service Representative to join their team. The individual in this role will be the main point of contact for customer calling in, obtaining cust...
Recommended
-
Call Center Representative
Bethesda, MD
Our client in Bethesda, MD is seeking a bilingual Customer Service Representative! SALARY: $50K MUST HAVES: Bilingual in Spanish – required Reliable and punctual Must be comfortable being on the phone all day Excellent verbal, written and analytical sk...
Recommended
-
Bilingual HR Generalist
Kennett Square, PA
Role: Bilingual HR Generalist Location: Kennett Square, PA Job Type: Full-Time, On-site, Permanent Annual Salary: $65-70K Internal Job ID: An Addison Group client is looking for a Bilingual HR Generalist to join their team in Kennett Square, PA. Job Re...
Recommended
-
Entry Level Sales Representative
,
Addison Group's client in Fairfax, VA is looking for an entry level sales representative to join their team on a contract to hire basis! This position will pay $20/hr and $50k upon conversion, and will be 100% on-site. Responsibilities: Present, promot...
Recommended
-
Customer Care Specialist
Batavia, IL
Customer Care Specialist $18-20/hr (depending on experience) Stable and growing company located in Batavia is seeking a Customer Care Specialist who can work in a fast-paced environment to join their team! The ideal candidate for this role is organized...
Recommended
-
Customer Service Supervisor
Oswego, IL
Hybrid Schedule | Customer Service Supervisor - Oswego, IL Hours: 8 hour shift, 8-4:30pm Salary: $75-85k (based on experience) Our client is looking for a sharp Customer Service Supervisor to join their team. As a Customer Service Supervisor, you will ...
Recommended
-
Bilingual Customer Service Associate
Nashville, TN
Role: Bilingual Customer Service Associate Location: Nashville, TN Pay Rate Range: $48-50k based on experience Are you looking for a growth opportunity with a reputable company with a positive work environment? Our client is looking for a Bilingual Cus...
Recommended
-
French Speaking Head of Content
,
French Speaking Head of Content Direct Hire Hybrid in a Dallas, TX suburb Pay: $90K plus strong bonus We are looking for an experience leader to be the Head of Content for our client. This person will have 6-7 direct reports, develop multi-country cont...
Recommended
-
Bilingual Medical Customer Service Representative
Houston, TX
Position: Bilingual Call Center Representative Pay: $17 - $18 (Based on experience) Job Type: Full-time Hours: M-F, 8AM - 5PM Location: Katy, TX 77449 (100% Onsite) A Day in the Life: A Medical Customer Service Representative provides empathetic and ef...
Recommended
-
Collections Lead
Wayne, PA
Role: Collections Lead Location: Wayne, PA Pay: $17 - $20 / hour Responsibilities: Ensure compliance with Federal and State laws and regulations applicable to a collection operation Ensure compliance with the policies and procedures of company Keep the...
Recommended