Customer Service Representative
Tulsa, OK
Category: Administrative
Reference ID: 10078929
Shortcut: http://addisongroup.gosnaphop.com/dbx7Gn
Title: Customer Service Representative
Industry: Manufacturing
Location: Tulsa, OK
Assignment Type: Contract to Hire
Pay: $22-23/hr
Schedule: Monday – Friday | Standard Business Hours (Overtime as needed)
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About The Company:
Our client is a well-established manufacturing organization committed to delivering high-quality products and exceptional customer service. They value collaboration, professionalism, and continuous improvement while providing employees with opportunities for growth and development.
Job Description:
Our client is seeking a Customer Service Representative to support customer accounts by managing orders, forecasts, and account communications. This role serves as a liaison between customers and internal departments to ensure accurate order processing, timely updates, and an outstanding customer experience.
Key Responsibilities:
- Process customer purchase orders, quotations, order changes, and expedited requests.
- Monitor open orders and communicate updates, schedule changes, and delivery information to customers and internal teams.
- Maintain accurate customer forecasts and account records.
- Respond to customer inquiries via phone and email in a timely and professional manner.
- Partner with sales, purchasing, production planning, and other departments to meet customer needs.
- Build and maintain positive customer relationships through responsive service and effective communication.
- Provide product information and pricing support using available resources.
- Assist with product returns and customer issue resolution.
- Ensure pricing, discounts, and account information remain accurate and current.
- Share important customer feedback and market information with appropriate internal stakeholders.
- Support process improvements and contribute to departmental initiatives.
- Participate in meetings, training sessions, and ongoing professional development.
- Complete reports, documentation, and other assigned administrative tasks accurately and on time.
- Follow workplace safety guidelines and maintain an organized work environment.
- Perform other duties as assigned.
Qualifications:
- High school diploma or GED required.
- Associate's or Bachelor's degree preferred.
- One to two years of customer service, inside sales, or technical support experience preferred.
- Strong written and verbal communication skills.
- Proficiency with Microsoft Office, including Word and Excel.
- Excellent organizational, problem-solving, and multitasking skills.
- Ability to work independently and collaboratively in a team environment.
- Willingness to work overtime when business demands require.
Additional Details:
- Primarily office-based position in a climate-controlled environment.
- Position requires prolonged sitting and frequent use of a computer, keyboard, mouse, and telephone.
- Responsibilities may evolve to meet changing business needs.
Perks:
- Collaborative team environment
- Stable, full-time opportunity with growth potential
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
-
Member Service Specialist
Tulsa Metro Area, Oklahoma
Job Title: Member Service Specialist Industry: Insurance / Healthcare Services Location (City, State): Tulsa, OK Assignment Type: Full-Time, Direct Hire Pay: $20-25/hr Work Schedule: Monday–Friday, 10am-7pm Benefits: This position is eligible for medic...
Recommended
-
Mortgage Department Manager
tulsa, OK
Job Title: Mortgage Department Manager Location: Tulsa, OK Type of Employment: Direct Hire Compensation: $70k-80k Industry: Banking - Credit Union Benefits: Full Package Position Summary Addison Group is hiring on behalf of our client a Mortgage Manage...
Recommended
-
Customer Service Representative
Tampa Metro Area, Florida
Job Title: Customer Service Representative Industry: Customer Service / Professional Services Location (City, State): Tampa, FL Assignment Type: Full-Time Pay: $50,000 - 60,000 / year Work Schedule: Monday – Friday | 40 hours per week Benefits:This pos...
Recommended
-
Customer Service Representative
Tampa, FL
Job Title: Customer Service Representative Industry: Customer Service / Distribution Location (City, State): Tampa, FL Assignment Type: Contract-to-Hire Pay: $17.00 to $23.00 per hour Work Schedule: Monday – Friday | Full-Time Benefits: This position i...
Recommended
-
Customer Service Representative
Chicago, IL
Job Title: Customer Service Representative Industry: Distribution Location (city, state): Rosemont, IL Assignment Type: Contract-to-Hire Pay: $21 – $21.50 / hour Work Schedule: Monday–Friday; call center hours are 7:00 AM–7:00 PM. Start times may range...
Recommended
-
Staff Accountant
Tulsa, OK
Location: Tulsa, OK Position: Staff Accountant Compensation: $60,000 - $75,000 Benefits: Medical, Dental, Vision, 401k Our client is looking for a Staff Accountant to join their team and support both day-to-day accounting and ongoing process improvemen...
Recommended
-
Paralegal
Tulsa, OK
Job Title: Paralegal/Legal Assistant Location: Tulsa, OK Job Type: Direct Hire Pay: $58,000-65,000 per year Benefits: This position is eligible for health, dental, vision, and 401K Hybrid Paralegal & Legal Assistant – Litigation Focus (Full-Time) We ar...
Recommended
-
Senior Payroll Specialist
Tulsa, OK
Location: Sapulpa, OK Position: Senior Payroll Specialist Compensation: $50,000 - $60,000 Benefits: Medical, Dental, Vision, 401k Fully On-site Our client is looking for a Senior Payroll Specialist to join their accounting team. This role will handle p...
Recommended
-
Sr. IT Project Manager
Tulsa, OK
Job Title: Senior IT Project Manager Location (city, state): Tulsa, Oklahoma Assignment Type: Direct Hire Pay: $90,000 - $105,000 depending on experience Work Schedule: Monday–Friday, standard business hours Benefits: This position is eligible for medi...
Recommended
-
Patient Accounts, Customer Service Representative
Greenville, SC
Title: Patient Accounts / Customer Service Representative Location: Greenville, SC (Onsite) Compensation: $17.30 – $24.22 per hour Benefits: This position is eligible for medical, dental, vision, PTO, and 401(k) benefits through Addison Group during th...
Recommended
-
Implementation Specialist - Contract
Tulsa Metro Area, Oklahoma
Job Title: Paycom Leave Module Project Specialist Industry: Human Resources / HR Technology / Education Location (city, state): Tulsa, OK Assignment Type: Part-Time Contract — Two-Week Project Pay: $24-26/hr Work Schedule: Part-time; schedule to be mut...
Recommended
-
IT Project Coordinator
Tulsa Metro Area, Oklahoma
Job Title: IT Project Coordinator Location (city, state): Tulsa or Oklahoma City, Oklahoma Pay: $65,000 - $85,000 annually depending on experience Work Schedule: Monday – Friday, 8-5pm Benefits: This position is eligible for medical, dental, vision, an...
Recommended
-
Customer Service Associate
Oklahoma City, OK
Job Title: Customer Service Associate Location: Oklahoma City, OK Industry: Financial Services Pay: $17.50-$18.50/hour Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnering with our c...
Recommended
-
Customer Operations Specialist
Hoffman Estates, IL
Job Title: Customer Operations Specialist Industry: Manufacturing Location (city, state): Hoffman Estates, IL Assignment Type: Contract for 4+ months Pay: $23–$24 per hour Work Schedule: Monday–Friday, 8:00 AM–5:00 PM with a 1-hour lunch OR 8:00 AM–4:3...
Recommended
-
Customer Service Representative
Austin, TX
Job Title: Customer Service Representative Industry: Customer Support / Call Center Location (City, State): Austin, TX (Onsite) Compensation: $18 – $20 per hour Benefits: This position is eligible for medical, dental, vision, and 401(k). Work Schedule:...
Recommended
-
Inside Sales Account Manager
Rockwall, TX
Job Title: Inside Sales Account Manager Location (City, State): Rockwall, TX Work Schedule: Monday - Friday, 8:00-5:00 CST Type of Employment: Direct Hire Salary: $50,000 - $65,000 / year Industry: Manufacturing Benefits: This position is eligible for ...
Recommended
-
Customer Service Representative
Dallas Metro Area, Texas
Job Title: Customer Service Representative Location: Addison, TX (75001) 100% onsite Industry: Customer Service / Call Center Pay: $17.00 - $17.50 / Hourly Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: O...
Recommended
-
Customer Experience Representative
Portland, TN
Job Title: Customer Experience Representative Industry: Manufacturing Location: Portland, TN Assignment Type: Direct Hire Pay: $18.00 - $19.00 / Per hour Work Schedule: Monday–Friday, 7-4p Benefits: This position is eligible for medical, dental, vision...
Recommended
-
Customer Service Account Manager
Elk Grove Village, IL
Job Title: Customer Service Account Manager Industry: Manufacturing Location (city, state): Elk Grove Village, IL Assignment Type: Direct Hire Pay: $65,000 – $72,000 / year Work Schedule: Monday–Friday, standard business hours; hybrid schedule with one...
Recommended
-
Customer Service Representative
Oklahoma City, OK
Job Title: Customer Service Representative Location: Oklahoma City, Oklahoma Industry: Retail / Sales Support Pay: $17.50 - $18.00 / hour Benefits: This position is eligible for medical, dental, vision, and 401(k About Our Client: Addison Group is hiri...
Recommended
-
Product Support Specialist
Allen, TX
Job Title: Product Support Specialist Location (City, State): Allen, TX Work Schedule: Monday – Friday | 8:00 AM – 5:00 PM Type of Employment: Direct Hire Compensation: $22.00 - $25.00 / hour Industry: Manufacturing / Building Materials Benefits: This ...
Recommended
-
Membership Specialist
Chicago, IL
Job Title: Membership Specialist Industry: Nonprofit Location: Chicago, IL Assignment Type: Contract-to-Hire Pay: $20–$24/hour Work Schedule: Monday–Friday | 8:30 AM -5:00 PM | 100% Onsite Benefits: This position is eligible for medical, dental, vision...
Recommended
-
Senior Accounts Receivable Specialist
Cerritos, CA
Position Title: Senior Accounts Receivable Specialist Location: Cerritos, CA (On-Site) Assignment Type: Permanent Hire Compensation: $28.00 - $31.00 per hour Work Schedule: Monday – Friday, 9:00 AM – 5:00 PM Benefits: This position is eligible for Medi...
Recommended
-
Member Services Representative
Reston, VA
Job Title: Contact Center Member Services Representative Industry: Banking / Financial Services Location (city, state): Reston, VA Assignment Type: Contract-to-Hire Pay: $22.00 per hour Work Schedule: Monday – Friday, 8:30 AM – 5:30 PM; 40 hours per we...
Recommended
-
Customer Operations Lead Specialist
Rosemont, IL
Job Title: Customer Operations Lead Specialist Industry: Membership Association Location (city, state): Rosemont, Illinois Assignment Type: Contract to Hire Pay: $83,000 – $85,000 / yearly based on experience and qualifications Work Schedule: Hybrid – ...
Recommended
-
Logistics Coordinator
Columbus, OH
Job Title: Logistics Coordinator Location: Columbus, OH (Fully Onsite) Industry: Transportation, Logistics, and Freight Management Pay: $19 – $20 / hour (Contract) Benefits: This position is eligible for Medical, Vision, Dental, and 401k Job Descriptio...
Recommended
-
Collections Specialist
Waller, TX
Job Title: Collections Specialist Location: Northwest Houston, TX Compensation: $23.00 - $24.00 per hour Benefits: This position may be eligible for medical, dental, vision, and 401(k). Job Summary We are seeking a driven Collections Specialist to join...
Recommended
-
Paralegal
Tulsa Metro Area, Oklahoma
Job Title: Paralegal Location: Tulsa, OK Job Type: Direct Hire Pay: $60,000-70,000 per year Benefits: This position is eligible for health, dental, vision, and 401K About Our Client: Addison Group frequently partners with professional organizations acr...
Recommended
-
Receptionist and Administrative Project Coordinator
Houston, TX
Job Title: Receptionist and Administrative Project Coordinator Location: Houston, TX Type: Contract-hire Pay: $25-$26/hr DOE Benefits: This position is eligible for medical, dental, vision, and 401(k). Position Summary: The Receptionist and Administrat...
Recommended
-
Customer Service Representative
Itasca, IL
Job Title: Customer Service Representative Location: Itasca, IL Assignment Type: Direct Hire Pay: $25–$27 per hour Work Schedule: 100% onsite, Monday–Friday, 8:00 AM–5:00 PM Benefits: This position is eligible for medical, dental, vision, and 401(k). A...
Recommended